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Support Engineer at KTIC MARKETING SDN. BHD.

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 27

Salary

50000.0

Posted On

10 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitals & Health Systems

Description

Troubleshoot & resolve software, hardware, and network issues remotely or on-site, managing support tickets through to resolution within SLAs.
Maintain & test systems — install updates, configure and test hardware/software, monitor network performance, and run routine preventative checks.
Document & escalate — keep clear records of issues and fixes, build knowledge base articles, and escalate complex cases to higher-tier teams.

How To Apply:

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Responsibilities