Support Engineer at Pacific Woodtech Corp

, , United States -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

120000.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Structural Engineering, Mechanics Of Materials, Codes And Standards, Problem Solving, Customer Focus, Attention To Detail, Time Management, Technical Support, Light Frame Construction, EWP Design

Industry

Paper and Forest Product Manufacturing

Description

Who We Are PWT is an established Engineered Wood Products company growing rapidly across North America. We work in close partnership with a talented group of EWP distributors, dealers, and builders. Our team, network, customers, and industry are all looking for the new EWP professionals to play a role in shaping the future of EWP. We pride ourselves on being nimble, flexible, helpful and solutions oriented in how we work internally and externally. We are expanding our areas of influence daily and are looking for the right team members to join our dynamic group on this journey. We have two positions open on our engineering team and we’re looking for someone to bring us new ideas to add value for our customers and industry. Summary/Objective The mission of the Engineering Team is to ensure that the products we make are safe, meet all specified material properties, are correctly designed / specified, and when needed repaired. The Support Engineer owns the relationship between PWT Engineering, our distribution partners, and the consulting Engineers we use to meet our customers’ needs. The focus is on identifying the customers’ needs and then developing the engineered solution that meets that need. Location Remote- US The employee must live in one of the following states: California, Colorado, Conneticut, Georgia, Idaho, Illinois, Michigan, Mississippi, Nebraska, North Carolina, Oregon, South Carolina, Tennessee, Texas, or Washington Reports to Director of Engineering Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Provide technical support to PWT sales and customers. * Respond to designquestions. * Develop engineeredsolutions tocomplex design conditions. * Meet or exceed the Engineering Service Level Agreement (SLA). Competencies * Customer focused Problem Solving * Structural Engineering Principals * Mechanicsof Materials * Codes and Standards knowledge * Attention to Detail * Time Management Supervisory Responsibilities  None Work Environment  Office setting Physical Demands  Must be able to work on a computer for extended periods of time. Travel Requirements Person must be able to travel throughout the US and Canada as needed. Required Education and Experience * Bachelorsin engineering. * EITCertification * Light frame construction experience desirable * Experience in design of EWP products (I-Joist, LVL, LSL, PSL, GLB)desirable. * Knowledge of current codes is critical.

Responsibilities

The Support Engineer provides technical support to sales and customers while developing engineered solutions for complex design conditions. They manage the relationship between PWT Engineering, distribution partners, and consulting engineers to ensure product safety and specification accuracy.