Support Lead at The Davidson
Indianapolis, Indiana, United States -
Full Time


Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Experience, Food Preparation, Team Environment, Safety Compliance, Sanitation Standards, Problem Solving, Communication, Manual Dexterity

Industry

Restaurants

Description
Job Details Job Location: The Eagle Indy - Indianapolis, IN 46204 WHO WE ARE Thunderdome Restaurant Group is a Cincinnati-based restaurant group with a mission of creating value for our teams, our communities and our guests. Our teams are authentic, energetic, creative and passionate about excellence. We have nine unique concepts and over 50 locations with both full service and fast casual concepts in our portfolio. We are focused on building first-class restaurant brands and finding the right people to help us grow and expand nationwide. www.tdome.com OUR OPPORTUNITY The Eagle, our food and beer hall, serving Southern fried chicken and sides, is looking for experienced support leads. Support leads are responsible for assisting with guest experience and the overall quality of menu items according to Thunderdome's standards and specs. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. HOW YOU WILL CONTRIBUTE Knowledgeable about our food and beverage offerings Maintains a clean and professional appearance Follows proper compliance of safety, sanitation and health standards Maintains a clean and efficient work station Handles guests' requests and complaints professionally and ensures guest satisfaction Maintains a positive and cooperative team environment Frequently works on the line with food and beverage preparation while interacting with guests Assisting managers in developing team members and holding them accountable to our highest standards WHAT WE PROVIDE Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members Participation in a shared tip pool 401K eligibility for full time team members after the completion of 1 year of continuous service Opportunity to grow, be challenged and pushed professionally Qualifications
Responsibilities
Support leads are responsible for assisting with guest experience and ensuring the quality of menu items. They also handle guest requests and complaints while maintaining a positive team environment.
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