Support Line Coordinator

at  Children First

Reference number: CFS25/03
Location: Edinburgh, Hybrid
Closing Date: 16th March 2025
Interview Date: It is anticipated that interviews will be held on 27-28 March 2025.
Salary: £29,500 - £34,490
Post Type: Full-time
Do you want to create a safer, brighter future for all children in Scotland? Children First, Scotland’s national children’s charity, is seeking to appoint a Support Line Coordinator. By joining our team, you will help us stand up for children, keep them safe and support them to recover from trauma and abuse through our national and local services.

HOW TO APPLY

We believe all children should have hopes, dreams and opportunities. But for many they don’t exist. This has to stop. We must put children first. We welcome and encourage applications from potential colleagues from all backgrounds, ethnicity, gender, sexual orientation, religion, belief, disability who share our values. Do you have what it takes to join our team and help us protect children and keep them safe? We would love to hear from you.
Closing date: 16 March 2025. It is anticipated that interviews will be held on 27-28 March 2025.
If you would like to discuss any aspect of the role before applying, please contact:
Simon.Mcgowan@childrenFirst.org.uk
For further information and to apply, please visit.
Children First has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.
The selection process will include seeking PVG Scheme
Children First is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092

Based in Edinburgh, with hybrid working an option, the role involves offering expert care, guidance and support for families, carers and professionals in Scotland. Delivering high quality information and support in a timely manner to enable you to handle a large volume of inbound and outbound calls. You will be required to maintain accurate records that inform the charity and support with service development and meeting our organisational strategy. Today’s generation are facing unprecedented challenges. From mental health, money worries and online harm, to struggles at school, our support line can offer emotional, practical and financial support to any family in Scotland. We also offer advice to anyone who is concerned about a child’s wellbeing. Taking a child-centred approach, you will work to ensure the safety of children and young people by protecting and promoting their rights.