Support Manager - West Midlands at N Family Club

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

50232.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Team Leadership, Budget Management, Compliance, Performance Management, Coaching, Stakeholder Management, Recruitment, Project Management, Safeguarding, Health and Safety, Interpersonal Communication

Industry

Education Management

Description

Support Manager - West Midlands Department: Nursery Management Employment Type: Permanent - Full Time Location: West Midlands Reporting To: Martina Reidy Compensation: £41,101 - £50,232 / year Description We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Support Manager, you’ll play a pivotal role in driving operational excellence and supporting the teams that make N Family Club such a special place. You will lead, coordinate, and empower colleagues across multiple functions, ensuring our nurseries operate smoothly and deliver exceptional experiences for children, families, and team alike. This is your chance to contribute strategically and operationally while growing your leadership career with access to industry-leading training, coaching, and development. What you’ll be doing… Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans Reporting to senior leadership and contributing to wider organisational goals Our Support Managers should have... Level 3 or above Early Years qualification (full & relevant) Paediatric First Aid certification (12 hours) and a commitment to maintain it Up-to-date safeguarding knowledge (or willingness to refresh) Proven experience in a management or supervisory role, ideally within a fast-paced, multi-site environment Strong organisational and project management skills Excellent communication and interpersonal skills, with the ability to influence at all levels A proactive, solution-focused approach and the ability to work collaboratively A passion for supporting people and driving positive outcomes Alignment with N Family Club’s values of curiosity, positivity, and integrity This role is field based role, covering our nurseries in Birmingham and Wolverhampton The N Advantage Competitive salary – £41,101 - £50,232 based on experience and dedication Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’ Up to 35 days holiday - including a personal ‘Me’ day and Christmas closure £100 annual learning fund, plus access to N Academy (level 3, Early Years degrees, Forest School & more) £100 clothing allowance for style freedom! Enhanced family leave for parents, carers, and more 40% childcare discount, plus 6 emergency days annually And that’s not all! 5-year loyalty bonus - around-the-world trip + 2 bonus weeks off 10-year loyalty bonus - ‘Out of this world’ experience + 2 extra weeks off Referral bonus – earn up to £1,000 per successful hire Amazing discounts – save on groceries, shopping, fitness and more Travel support – season ticket loans and cycle-to-work scheme Socials & wellbeing – annual parties, team events, gym discounts, and online fitness Making an impact… At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education. We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar. Join N Family Club today and help us reshape early education for the better. What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form! If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.

Responsibilities

Lead and manage nursery operations, including budgeting, compliance, and team deployment across multiple sites. Drive the delivery of the play-based N Curriculum while ensuring high standards of safeguarding and Ofsted requirements.