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Operational Support Officer

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Part-Time, Maximum Term Contract until 22 October 2027 (Parental Leave coverage)
• Classification: SCHADS Level 2with a salary range of $71,650 - $78,190 per annum pro rata+ Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Burswood, WA

About your new role

The Operational Support Officer plays a key role in the smooth functioning of the YES Perth South service by providing high-quality, responsive administrative support to the multidisciplinary team. Working closely with the Clinical Services Manager and staff across clinical and peer roles, the Operational Support Officer helps ensure that day-to-day operations run efficiently and in alignment with youth-friendly, trauma-informed service principles.

This role is responsible for a wide range of administrative functions including scheduling, data entry, purchasing, coordination of onboarding processes, and support for reporting and quality systems. The Operational Support Officer will also contribute to creating a welcoming, organised and developmentally appropriate environment for young people and families accessing the service.

What you will bring to the role

• Sound computer literacy (including Microsoft Teams, Word and Excel).
• Experience in providing administrative support.
• Strong written and verbal communication skills.
• Proven ability to work effectively and cooperatively as a member of a team and autonomously with minimal supervision.
• Excellent time management skills with an ability to organise and prioritise work tasks effectively.
• Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations.
• Strong attention to detail and ability to complete tasks accurately and efficiently.
• Ability to relate to people in an open, friendly and professional manner.
• Strong capacity to engage effectively when working with discomfort, distress and people experiencing crisis.
• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check
• Australian working rights