Support Officer at Swansea Bay University Health Board
Swansea SA6 6NL, Cymru / Wales, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

02 Sep, 25

Salary

26060.0

Posted On

03 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

To validate WPAS information and update the WPAS system to ensure RTT can be measured as determined by the Service Manager. This may require some analysis of facts and statistics. To provide and receive routine information relating to Referral to Treatment time measurement and pathways, using tact and diplomacy where necessary. To provide and receive updates in relation to Cancer RTT targets.
To request medical records where appropriate to support the validation of referral to treatment time information in the PAS system. To respond to telephone queries regarding referral to treatment time information, data collection and medical staffing issues. To plan and organise straight forward activities. They will also be responsible for scheduling ongoing meetings and assist the relevant manager with any presentation work as required.
To liaise with Directorate Management teams and medical secretaries to ensure that the WPAS system reflects the patient pathway. To develop an operational understanding of Referral to Treatment time processes and share information on an informal basis with clerical colleagues, out-patient clerks and medical secretaries. This will include using judgements in situations which will require analysis prior to communicating any information. Follows policies and protocols for their own work area in relation to Medical Staffing / RTT and in particular validation and updating clinic outcomes/consultant office decisions.
The post holder will frequently be required to use concentration while validating/checking documents and dealing with rota management issues etc. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view on Trac

Responsibilities

Please refer the Job description for details

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