WHO ARE WE?

Our key mission at , is to empower businesses to bring seamless, affordable connectivity to their customers, wherever they go. We bring a new disruptive approach to the traditional wholesale business model, combining best-in-class technology with Tier 1 Mobile Network Operators. With our support, businesses all over the world are unleashing the power of eSIM to their customers, and the huge growth we’re enjoying now is testament to our hard work and highly skilled team. We leverage technology in everything we do, but it’s our people who really make the magic happen.
We move fast with new opportunities arising as we continue to grow. If you’re looking to accelerate your career in a fun, energetic and forward-thinking company, get in touch.

• Audit current tools in use across support (Zendesk), CS (HubSpot), and CX/feedback channels (e.g. Typeform, Slack workflows, CRM-driven NPS)
• Assess usability and configuration of Zendesk, including automation rules, tagging logic, escalation paths, and reporting output
• Evaluate integration options between Zendesk and other internal systems, including HubSpot, internal portals, and data dashboards
• Map the current vs. ideal-state partner journey, highlighting tooling gaps that prevent a seamless experience across support, feedback, onboarding, and advocacy
• Define what “one view of the customer/partner” should look like across functions, and how support insights can be fed into customer health, success plans, and product loops
• Provide short- and medium-term recommendations on how to better align tooling strategy with a single customer journey vision, including the feasibility of incorporating WhatsApp, in-app feedback, or knowledge base self-serve features