YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· RSA 11 Audio-typewriting or equivalent experience.
· Medical terminology.
· Audio typing.
· Knowledge of secretarial and administrative procedures and systems.
· Able to respond effectively to change.
· Reliable and work to high standards.

· Delivering audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using WinScribe and similar systems.
· Ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.
· Understanding and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.
· Dealing with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
· Acting as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.
· Maintain patient confidentiality at all times.
· Typing of clinical correspondence as required.