Support Service Aide, Patient Administration - BC Children’s Hospital

at  PHSA

WHAT YOU BRING

• Completion of Grade 10.
• Six (6) months of recent related experience or an equivalent combination of education, training and experience.

You will also have:

• Communicate effectively both orally and in writing.
• Deal with others effectively.
• Operate related equipment.
• Organize work.
• Perform the duties of the position.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

WHAT WE DO

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia. BCCH is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study

• Maintain patient care areas and equipment by performing duties such as cleaning patient care equipment, reporting items in need of repair and delivering to service department; moving equipment from patient rooms and hallways such as parent and patient beds/cribs, IV pumps, commodes and wheelchairs to and from storage.
• Ensure patient care areas, procedure rooms, bedsides, unit rooms, hallways and other designated areas are clean and maintained by performing duties such as making all sleep surfaces and emptying garbage, sharps and linen containers.
• Stock and maintain supplies and equipment in nursing and patient care areas by drawing stock from department supply/utility rooms.
• Ensure that extraneous equipment and supplies are removed from bedsides and stored appropriately (including returning items to designated owners).
• Order and pick up supplies such as requisitions, mail, store items and unit specific laundry from various areas throughout the hospitals and ensures adequate amount of linen is on hand.
• Assist with moving equipment, supplies, etc., as needed.
• As required, strip and clean all counter tops, shelves, drawers, etc.