POSITION DESCRIPTION

Reporting to the Manager, Bookstore & Support Services, the Support Services Clerk is responsible for logistics related to the processing of inbound and outbound University shipments, providing shipping services to the public and all aspects of University mail, including student mail processing and delivery.
This role has physical demands and requires the ability to manually handle heavy shipments, up to 50 lbs. The Support Service Clerk needs to be able to make repetitive movements, walk around Campus in all weather conditions.
All employees of the Bookstore & Support Services are expected to assist others working in the department during the year. Other duties, where assistance may be required include but are not limited to customer service, bookstore cash register sales, processing & distribution of mail for the University and Students (i.e. covering rounds, processing incoming mail, releasing mail to students), processing ID’s, general Bookstore merchandising and providing printing services. This cross-functional, team approach requires extra skills to be acquired and utilized when necessary to cover services the department provides to the University.

QUALIFICATIONS/SKILLS

• High school diploma with at least one year of experience and knowledge of the transportation industry and current trends.
• Ability to maintain up to date Transportation of Dangerous Goods Certification.
• Knowledge of various software systems, such as MS Suite, Colleague, Card Exchange.
• Experience with shipping software programs an asset .
• Ability to learn new software/technology.
• Strong written and excellent oral communication skills.
• Strong attention to detail.
• Proven excellent customer service skills.
• Ability to work quickly and efficiently during busy periods in large volume shipping and mail area; ability to lift heavy packages and bins (up to 25kgs)Ability to work both inside and outside in all weather conditions.
• Valid class 5 NB driver’s licenseIf you are interested in the challenges and opportunities that this position has to offer, please forward your application to: People & Culture Department via e-mail: hr@mta.ca. Review of applications will begin on August 13, 2025.
  Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.
  At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you.
  Visit our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.
  We thank all applicants for their interest; however, only those selected for an interview will be contacted.

• Transport Bookstore deposits to bank night deposit.
• Collect monies from reverse ATM located at Library.
• Arrange service and repairs as needed for department vehicle and clean on a regular basis.
• Assist and cover for the High-Speed Copy Technician during busy times and during absences from the workplace; accept and process high speed duplicating work orders and operate finishing equipment as required.
• Perform other duties as assigned.