This position involves working as a Support Services Manager supporting TWO of our Long-Term Care Facilities.
Facilities: Willingdon Care Centre (Burnaby) and Shaughnessy Seniors Community (Port Coquitlam)
Position Details: Full-Time
Schedule: Willingdon (Monday) and Shaughnessy (Tuesday - Friday)
Salary: Starting at $35.00 - $37.00 per hour based on experience
About Us: CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. We values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.

POSITION OVERVIEW:

The Support Services Manager will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.

QUALIFICATIONS:

• Certified member of the Canadian Society of Nutrition Management.
• Previous experience in a management role within food service, healthcare or long-term care setting.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Knowledge of regulatory requirements and best practices in long-term care.
• Ability to work effectively in a team-oriented environment.

• Supervise and lead the support services team, including cooks, dietary, housekeeping and laundry staff.
• Ensure compliance with health and safety regulations and facility policies.
• Develop and implement policies and procedures to improve service delivery and resident satisfaction.
• Manage budgets and resources for support services, ensuring cost-effective operations.
• Collaborate with nursing and care teams to ensure a holistic approach to resident care.
• Monitor performance metrics and implement improvements as needed.
• Conduct training and development programs for support services staff.
• Foster a positive and collaborative work environment that encourages teamwork and excellence.