Job Description
Support Services Manager
Buckshaw Hospital & Euxton Hall Hospital
Full Time 37.5 Hours
Job Overview
We are looking for a motivated and experienced Support Services Manager to lead the delivery of non-clinical services across two of our hospitals - Buckshaw & Euxton Hall. This role is integral to ensuring a safe, clean, and welcoming environment for patients, visitors, and staff. The successful candidate will oversee
housekeeping & catering.

Key Responsibilities

• Lead and manage the support services team to ensure the smooth running of all non-clinical operational services.
• Ensure compliance with health & safety, infection control, food hygiene, and other regulatory standards.
• Monitor and maintain high standards of cleanliness, catering, and facilities in line with Ramsay Health Care UK policies.
• Manage departmental budgets, staff rotas, and service contracts effectively.
• Conduct audits and quality checks regularly and implement improvement plans as needed.
• Work collaboratively with clinical teams to support patient care through excellent service provision.
• Recruit, train, and appraise support services staff, fostering a culture of accountability and customer service.
• Lead on sustainability and environmental initiatives in line with corporate objectives.

Qualifications & Experience

• Proven experience in facilities or support services management, preferably in a healthcare setting.
• Strong leadership and team management skills.
• Sound knowledge of relevant legislation and regulatory requirements (e.g. CQC, COSHH, HACCP).
• Excellent communication, organisation, and problem-solving abilities.
• Experience with budgeting, rota planning, and supplier management.

Benefits

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks

• Lead and manage the support services team to ensure the smooth running of all non-clinical operational services.
• Ensure compliance with health & safety, infection control, food hygiene, and other regulatory standards.
• Monitor and maintain high standards of cleanliness, catering, and facilities in line with Ramsay Health Care UK policies.
• Manage departmental budgets, staff rotas, and service contracts effectively.
• Conduct audits and quality checks regularly and implement improvement plans as needed.
• Work collaboratively with clinical teams to support patient care through excellent service provision.
• Recruit, train, and appraise support services staff, fostering a culture of accountability and customer service.
• Lead on sustainability and environmental initiatives in line with corporate objectives