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Support Services/Medical Records at Therapeutic Health Services

Everett, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

25.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Records Management, Customer Service, Quality Assurance, Confidentiality, Electronic Health Records, Administrative Support, Communication Skills, Computer Proficiency, Meeting Minutes, Utilization Review

Industry

Mental Health Care

Description

Description Responsible for maintaining medical records in compliance with federal, state, local and contracting entities, providing quality assurance, ensuring that utilization review standards and confidentiality of records are maintained. Responsible for Support Services duties ranging from opening or closing the branch, staffing the front desk, answering phones and directing calls, managing and receiving mail, and taking meeting minutes and supporting the Support Services Supervisor as needed. Schedule: Monday through Friday 6:00AM to 2:30PM Examples of Work: Support clients who arrive for appointments and managing phone calls to the branch. Review and responding to external requests for medical records information. Scan all medical, release of information, and mental health documents into the client’s electronic charts. Maintain confidentiality of client records. Prepares and mails outgoing mail. Opens, records, and distributes incoming mail as needed. Supporting with external inquiries for treatment by completing pre-screen process. Assisting with authorization process for mental health treatment. Taking minutes during branch meetings. Coordinate with vendors and other branch visitors. Serves as back-up to the Support Services Supervisor. Other duties as assigned by Support Services Supervisor and Branch Manager. Requirements High school diploma or GED Previous customer services related experience Previous experience in medical health chart preparation Accredited Records Technician (preferred) Experience working with ethnic/cultural minority populations Strong written and oral communication skills. Computer proficiency.

Responsibilities

Maintain medical records in compliance with legal standards and ensure the confidentiality of client charts. Provide general administrative support including front desk staffing, phone management, and branch operations.