OUR SUPPORT TEAM

We pride ourselves on our exceptional customer support, and to help us continue this we’re looking for accounting/bookkeeping professionals who are interested in a career in fintech, to compliment and grow our experienced team of qualified and part-qualified bookkeepers and accountants. We invest in our people, providing in-house learning and development opportunities as well as support for further studies, to ensure we continue to meet our high standards and have a happy, diverse and high-performing team. Check out this blog for more insight into what life’s like in our exceptional Support Team! ️

IDEALLY YOU’LL:

• have demonstrable practical accounting experience. We’d be looking for experience working with everything from payroll RTI to VAT and Self Assessment from either an accounts assistant role, working in an accounting practice, bookkeeping role or similar.
• have a thorough and robust knowledge of accounting processes, ideally supported by practical experience
• be highly computer-literate and tech-savvy, understanding that online engagement is crucial to the success of our business
• have an awareness of the bookkeeping and accounting software packages available to small business owners
• enjoy providing first-rate customer service and have experience of this from a previous role
  Anyone looking to complete their CIMA or ACCA should note that this role will not provide an opportunity to gain the practical experience necessary for these qualifications.

We are currently hiring for a Support Specialist - Accounting Software.
Joining as a Support Specialist means you’ll bring knowledge and hands on experience of working in the accounting industry to further improve the experience of our customers. You’ll receive structured training and career development, while being able to hit the ground running supporting our customers.