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Support Specialist L3 at Lingaro

, , India -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Support, Incident Analysis, Problem Resolution, Business Continuity, Bug-Fixes, Visualization Solutions, Knowledge Sharing, Collaboration, Documentation, Automation, Change Requests, Technical Feedback, Mentoring

Industry

IT Services and IT Consulting

Description

- Provide expert service support as L3 specialist for the service. - Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed. - Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact. - Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines. - Problem corrective action plan proposals. - Deploying bug-fixes in managed applications. - Gather requirements, analyze, design and implement complex visualization solutions - Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives. - Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests. - Provide technical feedback and mentoring to teammates \n \n

Responsibilities

Provide expert service support as an L3 specialist and develop solutions for complex incidents raised by stakeholders. Participate in knowledge sharing and service improvement initiatives.