Support Staff Driver at Axiom Care

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Transportation, Crisis De-escalation, Patient Orientation, Relationship Building, Intake Processing, Receptionist Duties, 15-Passenger Van Operation, CPR/First Aid, Computer Literacy, Microsoft Word, Timekeeping Software, Substance Abuse Treatment Knowledge, Professionalism, Compassion, Patience, Communication

Industry

Mental Health Care

Description

Description Description The Support Staff Driver is responsible for coordinating with the shift lead to connect clients with the services they require. The Client Transportation Driver is often the first representative of Axiom Care that a client will meet and must be able to conduct themselves with professionalism and show compassion for our clients. SHIFT: DAYS Sunday - Wednesday Duties/Responsibilities · Pick up clients from hospitals, police stations, jails, other medical facilities, and Axiom referral partners, and transport them to the appropriate Axiom facility. · Help orient new clients to Axiom facility – introduce the client to housing staff upon arrival to Axiom Care facility. · De-escalate crisis situations as needed. · If/when appropriate, draw from personal recovery experience to encourage clients to actively seek recovery. · Safely transport clients to and from off-site appointments as needed. · Transport client's post-treatment to their next treatment setting and ensure warm hand-off with receiving facility, whether another Axiom facility or not. · Outreach and build relationships with representatives of Axiom’s referral partners, presenting self professionally. · Assist with client intake process as needed, including property inventory, client orientation, and EMR onboarding. · Act as a front-desk receptionist when needed by greeting visitors, answering incoming calls, and directing facility staff as needed. · Performs other duties as assigned by management. Who is Axiom Care? Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations. Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (co-located on the Victory Place campus). Together, we’re building a future where compassionate care is accessible to all – come be a part of it! What we offer · Medical, Dental, and Vision · 401(k) with up to 3.5% match · Paid time off (PTO), paid sick time, and paid holidays · Tuition Reimbursement · Reimbursement for CMEs · Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal · Employee Assistance Program (EAP) · Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage Requirements Requirements: Working knowledge of recovery programs including The 12 Steps, Smart Recovery, etc. Valid Driver’s License with clean driving record Shift Flexibility Take direction well Team player CPR/First Aid Certification Food Handler's Card Negative TB Test Computer skills: Knowledge of Windows, basic email, Microsoft Word, timekeeping software. Basic computer navigation skills. Ability to type at least 30 words per minutes. Professional and/or personal experience with substance abuse treatment is highly preferred. Ability to read, analyze, and interpret emails, policies, letters, procedures, etc. Ability to operate 15-passenger van Ability to work at least 1 weekend day/night shift in their scheduled work week High level of patience Education and Experience Minimum of an HS Diploma or equivalent is required 1-year behavioral health experience OR personal or professional experience with substance abuse treatment required. Must have a valid AZ Driver's license with a 39-month clear MVR. CPR/First Aid certification required Physical Requirements: · Physically able to drive a vehicle for prolonged periods of time. · Must be able to lift and move luggage weighing up to 50 pounds. Disclaimer The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Responsibilities

The Support Staff Driver coordinates client transportation between medical facilities and Axiom Care centers while providing professional and compassionate first impressions. Additional duties include assisting with client intake, performing receptionist tasks, and supporting recovery efforts through personal experience and de-escalation.