JOB SUMMARY

Support Staff will support residents in achieving their goals that promote recovery, wellness, and successful community living. They will assist in the development of a culture of recovery and peer support, role model behaviors, assist in connecting with and using community resources, assist in building new competencies and other similar activities. Support Staff is key to maintaining the peace and quiet enjoyment of the community; assist in orienting new residents to the program & protocols; and maintaining security.

MINIMUM EXPERIENCE

• GED or high school diploma required.
• For sites with meal service, ServSafe certificate at time of hire or willingness to attend class and pass test within the first 90 days.

PREFERRED EXPERIENCE

• Experience working in behavioral health and/or homelessness.
• Certified Peer Specialist Certification
• Bilingual
• Valid Driver’s license

CORE SKILLS

• Basic computer/technology literacy
• Knowledge of crisis intervention and de-escalation
• Good communication skills, both verbally and in writing, Excellent interpersonal skills to work collaboratively with all levels of staff and residents.

ADDITIONAL DUTIES

• Receive and document food fees/program fees and receipts as required (as applicable).
• Attend meetings and training, including supervision, staff meetings, community meetings, team meetings.
• Assist with general administrative duties, such as faxing, copying, mailing, creating flyers etc.

KITCHEN SUPPORT DUTIES (FOR SITES WITH MEAL SERVICE)

• Prepare and serve meals/snacks as designated times as required. Maintain cleanliness of kitchen and oversee kitchen clean up (wash dishes, empty trash, etc).

MEDICATION MONITORING DUTIES (FOR SITES WITH MED ROOMS)

• Assist residents to comply with taking their prescribed medications per medication monitoring policy and site protocols.