JOB SUMMARY

The Support Services Representative is responsible for functioning as the “conduit” of communication between all departments of the Centralized Business Services (CBS) and other departments with Baylor Scott & White Health (BSWH). Includes but not limited to Attorney Liaisons, Bankruptcy, and File Support Staff units.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

• Maintains and updates patient records for Bankruptcy filings.
• Maintains and complies with Attorney Requests.
• Helps the Centralized Business Services and other departments by pulling data as requested for audits.
• Records all notes as needed for mail returns, requests for records, etc.
• Accountable for the scanning and indexing of documents in the imaging system.
• Accountable for opening all incoming mail and ensuring the distribution.
• Maintains the Main Mail Room.
• Accountable for the printing and distribution of Medical Records for the CBS.
• Ensures all Return Mail is handled appropriately and the patient accounts are documented with notes of such return mail.