Everything we do is for our customers!
Featured on Deloitte’s Technology Fast 500 list and G2’s leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+.
Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If you’re a driver and not passenger and are ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

THE OPPORTUNITY:

We are seeking a proactive and customer-focused Support Team Leader to lead a team of exceptional support agents, assisting retail clients with their use of the Point of Sale (POS) system. This role is essential in delivering a superior support experience, ensuring timely issue resolution, coaching team members, and acting as an escalation point for complex technical or customer service issues.

WHAT WE OFFER:

• Opportunity to lead a dynamic support team.
• Ongoing professional development.
• Work with a fast-growing company at the forefront of retail technology.
• Work on the beautiful Sunshine Coast
• Flexible work arrangements with a hybrid of in-office and Work from home
  Message from the Founders: Maropost is looking for builders - people who want to drive our business forward at all costs in order to achieve the goals we have both short and long term for the results and outcomes that that will bring to us all.
  If that isn’t for you that’s ok, for those of you that it is please get in touch with us