LOCATION: ORANGEBURG, NY

Cervion Systems is an established, industry-recognized, award-winning Point of Sale Solution Provider with offices in Orangeburg, NY, Phoenix, AZ, Wayne, PA, and Plantation, FL. We provide POS systems and extended technology solutions to restaurant and retail businesses. We are a dynamic company focused on keeping our customers happy and successful.
We are currently seeking a Support Technician for our Phoenix, AZ location. The ideal candidate will have experience in supporting Point of Sale (POS) systems, along with a basic to intermediate understanding of networking and hands-on experience with POS programming or configuration.

Our Support Team provides service to our customers that includes:

• Phone-based help desk support
• On-site technical service
• Training and installation
• Hardware troubleshooting and repair

KEY QUALIFICATIONS:

• Introductory to intermediate knowledge of networking concepts (e.g., IP addressing, routers/switches, connectivity troubleshooting)
• Experience with POS system programming/configuration (menus, modifiers, printers, etc.)
• Strong problem-solving and diagnostic skills
• Solid computer aptitude, including familiarity with Windows environments
• Excellent customer service and communication skills
• Strong attention to detail
• Reliable transportation (mileage reimbursed)
• Willingness to work a varied schedule, including after-hours and occasional weekends
• Prior POS support experience or restaurant management experience is a strong plus

Please refer the Job description for details