Are you a self-motivated, detail-oriented person who has a passion for customer service and providing quality technical support solutions? Are you driven to broaden your knowledge of emerging technologies?

Sterling Grace Technologies is looking for a full-time Support-Technician (Intermediate) to join our team, contributing to onsite and remote support for our customers’ technical needs. Supported software will include but not be limited to:

• Microsoft 365
• Windows and Linux Server environments
• Active Directory
• Remote Desktop Services
• Remote Monitoring and Management tools
• Network Software/Hardware
• A variety of operating systems
• A variety of desktop software solutions

Our business also offers professional, web-based custom software development services. Although experience in this area is not required for this position, some continuing education opportunities will be available for those wishing to expand their knowledge into web/software development.
Sterling Grace Technologies provides unified technology solutions to our clients, supporting networks, staff, software and online marketing channels. We pride ourselves on amazing customer service and response times, serving a variety of customers in Brockville, North Grenville and Ottawa areas.
If you are looking for a career with a locally-owned technology firm with an opportunity for personal and business growth, then you should fill out our online application right now!
IMPORTANT: Applicants must also apply on the careers page of our website at https://sterlinggracetechnologies.ca/application-for-employment - Only applicants submitting the full application, resume, and DISC profile will be considered.
Job Types: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Brockville, ON K6V 3P7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Willingness to travel:

• 75% (required)

Work Location: Hybrid remote in Brockville, ON K6V 3P7
Application deadline: 2025-07-3

Please refer the Job description for details