Support Tools Developer, Python at Pure Storage

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

218000.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, Back-End Development, REST APIs, SQL, Postgres, MySQL, Object-Oriented Programming, Test-Driven Development, Git, Linux, Unix, Problem-Solving, Automation, Data Analysis, Software Development, Technical Requirements

Industry

IT Services and IT Consulting

Description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join Pure Storage's CX Automation Development Team to be a force multiplier as a Support Tools Developer, Python. You will design, develop, and deliver the highly reliable, performant, and essential triaging and diagnostic tools that directly impact our customer's support experience. This role is a unique chance to own innovation end-to-end and regularly collaborate with engineering teams across the company to solve challenging, high-impact problems. WHAT YOU'LL DO Design and implement creative, high-performance algorithms and technologies to ensure our critical systems achieve "six nines" (99.9999%) reliability. Drive and own the full development lifecycle for new automation and diagnostic tools, from initial concept and architectural design through to deployment and ongoing maintenance. Analyze complex, unstructured data sets to identify opportunities for automation, delivering efficient software solutions that significantly improve overall product support efficiencies and reduce resolution times. Partner with global Technical Support Engineers and other Engineering teams to understand real-world challenges, translating those needs into technical requirements for reliable, tested, and well-documented tool sets. Apply expertise in Object-Oriented Programming (OOP) and Test-Driven Development (TDD) to ensure code quality, accuracy, and maintainability across all delivered software solutions. WHAT YOU BRING Deep, demonstrable expertise in Python back-end development, including architecting and implementing efficient, high-performance solutions. At least 4-5 years of Python "back-end experience Proven ability to design, implement, and utilize efficient REST APIs for seamless system integration and data exchange. Strong knowledge of database interaction, including experience with SQL-based relational databases (e.g., Postgres, MySQL) and relevant Python modules (e.g., SQLAlchemy). Mastery of modern software development practices, including version control using Git and familiarity with navigating and maintaining Linux/Unix environments. Exceptional problem-solving skills with the ability to define complex issues, draw valid conclusions from data, and maintain project scope to meet aggressive objectives and timelines. We are primarily an in-office environment and therefore, you will be expected to work from the Bellevue, Washington or the Lehi, Utah office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. #LI-ONSITE Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $101,000—$218,000 USD WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.

Responsibilities

Design, develop, and deliver triaging and diagnostic tools that enhance customer support experience. Collaborate with engineering teams to solve high-impact problems and ensure system reliability.