Full job description

About the Role:

• Work with people who have complex behavioural issues, mental health conditions and/or trauma based backgrounds, as well as Intellectual Disability such as Level 3 Autism Spectrum Disorder.
• Provide support across SIL houses, community and/or a hospital environments.
• Manage behaviour escalations and potential aggressive incidents.
• Provide person-centred support and implement Positive Behaviour Support (PBS) strategies and de-escalation techniques.
• In some cases, assist clients to adhere and follow Mental Health Forensic Orders.
• Located in Bald Hills and surrounding Moreton Bay/Brisbane suburbs.
• Casual, morning/afternoon/sleepover shifts available Monday-Sunday.

Essential skills and attributes:

The successful applicant will demonstrate:

• Excellent verbal and written communication skills, with the ability to communicate effectively with the client, family members and other members of the support team.
• Strong observational skills and the ability to recognise early signs of distress, anxiety, or behavioral escalation, responding promptly using proactive and person-centered strategies.
• The ability to remain calm, patient, and emotionally regulated in high-pressure situations while maintaining a reassuring presence.
• Confidence in implementing Positive Behaviour Support (PBS) plans and following individualised support strategies consistently.
• A high level of emotional intelligence, sound judgment, and the ability to adapt communication and support approaches to meet the client's individual needs.
• A commitment to maintaining detailed, accurate documentation and communicating any changes in presentation, concerns, or incidents to the wider support team.
• Reliability, consistency, and the ability to build trusting, professional relationships through predictable and respectful interactions.
• A genuine commitment to promoting the client's dignity, safety, choice, and quality of life while supporting them to achieve their individual goals.
• A strong team player.

Essential compliance:

• NDIS Worker Screening Check and QLD Working With Childrens Check.
• First Aid and CPR certificates.
• Valid driver’s licence, reliable vehicle and comprehensive car insurance.
• Working rights for Australia.
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