Support Worker - Family Violence at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Planning, Client Support, Risk Assessment, Self-Determination, Client Records Maintenance, Incident Reporting, Service Improvement, Empowerment, Needs Assessment, Relationship Building

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army Australia’s Family Violence Stream provides a wide range of services around the country. We aim to provide a holistic response to women, with and without accompanying children, who are experiencing domestic and family violence and related homelessness, emphasising the principles of empowerment, self-determination, and an acknowledgement of the dynamics of domestic violence in a socio-political context. About the role We are seeking a compassionate and motivated Family Violence Support Worker to support women and families who have experienced family violence by implementing clientled case plans, addressing immediate needs, and escalating complex situations to senior staff as required. This casual, role in based in Sydney, NSW. Salary is in accordance with SCHADS Level 4. Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). How you will make an impact Provide a welcoming, responsive first point of contact for clients and address urgent or immediate needs. Work with leadership and case workers to take preventative action in potential high‑risk situations. Offer information that supports assessment of client needs, issues and circumstances. Build effective, respectful relationships that encourage self‑determination and active participation. Support clients to implement case plans in line with TSA case management models and practice standards. Encourage and empower clients to engage in their case plan goals. Assist clients to access appropriate support services. Monitor activities and communicate clearly with relevant staff for smooth handover. Maintain accurate, up‑to‑date client records and data in accordance with TSA procedures. Identify risks to clients, staff or TSA and report them promptly to the Team Leader. Take preventative action to address workplace hazards following TSA procedures. Report incidents in required formats in line with TSA and funding body requirements. Identify service gaps and provide recommendations for service improvement to the Team Leader or Program Manager. What you will bring Certificate IV in social work, welfare, community development or a related field, or equivalent knowledge and skills gained through experience and study. Experience working in a social service or community support environment. National Police Check Working With Children Check Completion of compulsory training modules including Code of Conduct, WHS, and Bullying & Harassment. What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity How to Apply If you are excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Family Violence Support Worker will implement client-led case plans, address immediate needs for women and families experiencing family violence, and escalate complex situations to senior staff. Responsibilities also include providing a welcoming first point of contact, monitoring activities, and maintaining accurate client records.