KEY SKILLS & COMPETENCIES

• Compassionate, empathetic, and non-judgmental approach to working with individuals who have complex and challenging needs.
• Strong communication skills, both written and verbal, for interacting with service users, families, colleagues, and external agencies.
• Ability to remain calm and supportive in challenging situations and offer practical solutions to problems.
• Knowledge of safeguarding procedures, health and safety regulations, and care standards.
• Flexibility and adaptability to work with individuals in a variety of living situations and circumstances.

QUALIFICATIONS & EXPERIENCE

• Level 2 or Level 3 Diploma in Health and Social Care (or equivalent qualification) is preferred.
• Willingness to register with Social Care Wales.
• Experience in working with individuals with complex needs, including mental health conditions, learning disabilities, alcohol and substance misuse, and those experiencing homelessness.
• Understanding of Welsh social care regulations, including the Regulation and Inspection of Social Care (Wales) Act 2016 and Care Inspector of Wales (CIW) standards.

Please refer the Job description for details