ABOUT THE COMPANY

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.
Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the ninth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.
Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

SKILLS AND ATTRIBUTES

• A caring and patient nature
• Excellent communication skills
• The ability to work well under pressure.
• Previous experience as a carer is preferred, but not essential
• Full UK Driving Licence is preferred, but not essential.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.
(https://kingsleyspecialistservices.co.uk/)Kingsley Specialist Services provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.
We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.
We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.
Reports to: Nurse/Senior Support Worker