ABOUT THE ROLE
As our next support worker, you will be based in one of our extra care services, providing the support within customers’ own homes. You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.
The role is integral to our team: The extra care service is available to people who are over 55 years of age who have a housing and care need. The service helps people to maintain their independence at home.
The Extra Care Service supports adults with various requirements from a range of communities, using a person-centred strength-based approach, to enable them to maximise their independence and recovery.
We work with family, friends and carers to offer shared care, information and advice.
THIS ROLE IS BASED IN THE UK. HOME OFFICE GUIDANCE STATES THAT CANDIDATES MUST EVIDENCE THEIR RIGHT TO WORK IN THE UK PRIOR TO COMMENCING EMPLOYMENT, EITHER AS A UK OR IRISH CITIZEN, UNDER THE EU SETTLEMENT SCHEME OR HAVING SECURED ANY OTHER RELEVANT WORK VISA.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
JOB PURPOSE
To work to contribute to providing an integrated package of support to customers to enable them to live independent, safe and fulfilling lives in the community using a strengths based approach.
RESPONSIBILITIES
- To work as part of a team and to contribute to the development of the service.
- To work flexibility across the older people accommodation provision.
- To support new members of staff in understanding their role.
- To contribute to the assessment of new referrals in collaboration with senior support workers, to ensure that they meet the services eligibility criteria through liaison with potential customers and referral agencies.
- To work in partnership with individuals to identify their needs and strengths through the assessment and support planning process.
- To contribute to support plans and person centred risk assessments and promote their implementation in order to promote independence in a safe environment including housing related support and the requirements of the Care Quality Commission (CQC).
- To contribute to appropriate reviews including the annual provider-led reviews and participate in multi agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005).
- To support individuals to develop practical living skills as identified in their support plan in order to develop and maintain independent living skills.
- To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months.
- To provide personal care andsupport to customers where required and as specified in their support plan.
- To facilitate customers on outings and/or appointments as required.
- To undertake lone working as required.
- To work towards recovery and increased independence through promoting social interaction.
- To support customers to access and engage in local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support service users engagement with these organisations.
- To undertake lone working as required.
- To handle small amounts of cash and comply with LCC Financial Regulations.
- To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework.
- To liaise and communicate with relatives, carers, other professionals and appropriate agencies and sign post to appropriate services where required.
- To support and encourage customers to become involved in the ongoing development of the service.
- To promote the provision of advocacy services to customers where required.
- To deal with crisis and challenging situations appropriately.
- To respect the confidential nature of the work and ensure that customers and carers are aware of the Council’s policies relating to the customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR).
- To attend and participate in meetings, training, personal supervision and performance appraisal as required.
- To accurately complete all necessary documentation on the Client Information System (CIS),,, records and reports as necessary and determined by LCC procedures including the Code of Practice.
- To carry out sleep-in duties as required. To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.
- To actively promote and support Leeds City Council’s Policies best practice and diversity and equality of opportunity.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
As a support workeryou will bring to the role:
- supporting people with everyday tasks like getting washed and dressed and maintaining their independence in doing this.
- finding new ways to enable people to keep doing the activities they want to do.
- building people’s confidence and supporting them to access community facilities.
- Candidates must demonstrate effective communication skills, both written and verbal, as well as possessing numeracy abilities
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