ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
Working in the homelessness social sector is an opportunity to directly engage with and support individuals who are most in need of compassion, advocacy, and practical assistance. It’s a chance to make a meaningful difference in the lives of vulnerable people by providing crucial support, resources, and empathy during their most challenging times
What the role looks like
We are seeking a Support Worker to provide support in the expansion of our new service.

As the successful candidate you will be responsible for tasks such as:

• Setting up of rooms in preparation for client arrival
• Paperwork/induction for new clients
• Supporting clients with the cleaning of common areas, transporting clients to appointments and assisting with practical tasks like shopping.
• Providing after-hours emotional support and de-escalating challenges within the shared living environment.
• Assessing clients for intoxication and mental health crisis and supporting clients to access supports to manage challenges.

This role requries the ability to work active nights with shifts starting at 11PM - 7AM. Onsite parking is available and we have multiple positions available.
Salary and conditions are in accordance with the SCHADS award level 3.

Additional Responsibilities:

• Communicate with Senior Staff, Program Manager and external stakeholders regarding service referrals.
• Provide transport to clients participating in program.
• Provide support with independent living skills education eg. shared cooking.
• Establish and maintain professional relationships with clients.
• Activities are monitored and clearly communicated to relevant staff for handover.
• Respond to and manage critical incidents and emergencies as relevant.

You will have (Requisite Skills & Qualifications)

• A minimum qualification of Certificate IV in Community Services, Alcohol and Other Drugs, Mental Health Services or similar with demonstrated previous experience working in a similar crisis support setting.
• Understanding of trauma informed care, the impacts of trauma and what that looks like in practice.
• An understanding of the issues faced by people experiencing homelessness.
• A current SA driver’s license.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

As the successful candidate you will be responsible for tasks such as:

• Setting up of rooms in preparation for client arrival
• Paperwork/induction for new clients
• Supporting clients with the cleaning of common areas, transporting clients to appointments and assisting with practical tasks like shopping.
• Providing after-hours emotional support and de-escalating challenges within the shared living environment.
• Assessing clients for intoxication and mental health crisis and supporting clients to access supports to manage challenges

Additional Responsibilities:

• Communicate with Senior Staff, Program Manager and external stakeholders regarding service referrals.
• Provide transport to clients participating in program.
• Provide support with independent living skills education eg. shared cooking.
• Establish and maintain professional relationships with clients.
• Activities are monitored and clearly communicated to relevant staff for handover.
• Respond to and manage critical incidents and emergencies as relevant