Support Worker at Wise Group

Hamilton, Waikato, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mental health support, Addiction support, Case management, Medication support, Time management, Communication, Cultural competence, Emotional resilience, Documentation, Advocacy, Risk assessment, Relationship building

Industry

Non-profit Organization Management

Description

Permanent full-time role, Friday to Monday, 7:30am to 4:00pm, based in Kirikiriroa Hamilton 5 weeks of Annual Leave + 2 paid Wellbeing days per year Extraordinary Payment Card ($250 per year) + Perk & Perk Plus discount app Promote independent, fulfilling lives through compassionate mobile services. Reach well-being and recovery goals and empower our tāngata whai ora. Pathways | Mō mātou As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit. The Benefits | Ngā āhuatanga kei a mātou To show you how much we value you, we offer: Increased Kiwisaver contribution 5 weeks of Annual Leave (after 12 months of employment) 2 paid Wellbeing Days per year Extraordinary Payment Card - $250 per year to support Health and Wellbeing for you and your whānau Perk & Perk Plus discount app The Role | Mō tēnei tūranga mahi Join our team as a Support Worker within our Community Mobile Support Service. We can't wait to see what you can bring to our team! Our dedicated team of Kaimahi all work towards a shared mission: empowering our tangata whai ora to lead well and fulfilling lives with maximum independence within their homes and community. In our community mobile services, we are committed to providing compassionate care and support to help individuals achieve their recovery and overall well-being goals. You will be responsible for planning your day, travelling between appointments, and responding to changing needs in real time while maintaining accurate and timely documentation. As a Support Worker, your responsibilities will include: Advocate for tangata whai ora to achieve equitable access, wellbeing, and independence Deliver recovery-oriented, strengths-based support in all interactions Provide safe and effective medication support in line with service guidelines Manage and prioritise a caseload, planning and delivering support across the community Work autonomously in a mobile setting, adapting to changing needs and risks Identify and respond to changes in wellbeing, escalating concerns appropriately Maintain accurate documentation and work collaboratively with clinical and external teams Permanent Shift Pattern: Friday, Saturday, Sunday and Monday 07:30am to 04:00pm working 32 hours per week. About You | Mōu We are interested to hear from people who are driven to support every person using our services to achieve equitable access and outcomes. Current Full New Zealand Driver Licence and ability to work across community settings Current First Aid Certificate or willingness to obtain upon commencement NZ Certificate in Health and Wellbeing Level 4 (or equivalent), or willingness to complete within two years Ability to work independently with strong time management and organisational skills Sound judgement and ability to remain calm in dynamic or higher-risk situations Strong communication skills with the ability to build trust and rapport Cultural competence, emotional resilience, and ability to maintain professional boundaries Closing Date | Rā Katinga: 01 June 2026. Please note, this job may close early if a suitable candidate is found Position Description: https://www.wisegroup.co.nz/wp-content/uploads/2025/05/PW-Support-Worker.pdf Contact | Whakapā: Dita Donaldson, Team Coach, email Dita.Donaldson@pathways.co.nz For further information, visit our website www.pathways.co.nz Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.

Responsibilities

The Support Worker will provide recovery-oriented, mobile support to individuals in the community to help them achieve well-being and independence. Responsibilities include managing a caseload, administering medication, and maintaining accurate documentation while responding to the changing needs of clients.