Full job description

Quest Collective is a Brisbane and Sunshine Coast NDIS provider delivering Supported Independent Living, ILO informed supports and one-to-one mentoring for teens and adults. We're not trying to be the biggest provider on the Coast. We're building the most trusted, person-centred, values-driven one. Everything we do is built on our Six Pillars of Transformation: Mateship, Movement, Mindset, Meaning, Mastery and Mission.

The role

We call our support workers mentors, because that's what the job actually is. You won't just be filling shifts. You'll be walking alongside participants as they build real capacity and independence, whether that's in one of our SIL homes, an ILO shared home, or through one-to-one mentoring in the community (minimum 15 hours per week per participant).

Every shift follows a clear structure, every participant has real goals, and you'll be part of a team that raises the standard rather than coasting. We believe the participant is the expert on themselves, and our job is to back them.

Who we're looking for

People who genuinely live our values: Excellence, Ownership of Outcomes, Continuous Improvement, Trust, Team, Person First Outcomes Always, and Care With Courage. You'll need a consistent self-care practice and solid emotional regulation, because this work asks a lot and we only bring on people who look after themselves well enough to give their best.

What you'll need

• 2+ years experience in NDIS, child safety or community services
• Experience supporting people with complex behaviours
• Blue Card, Yellow Card and NDIS Worker Screening (or willingness to obtain)
• Cert III Individual Support (Disability), held or willing to obtain
• Full open driver's licence and right to work in Australia

We're looking for mentors ready to commit for the long haul, not a stopgap between jobs.

How to apply

Submit your expression of interest and our intake team will be in touch. Shortlisted applicants complete our onboarding video before booking a discovery call, followed by a video interview and a values-based interview.

Come build something that matters.

Pay: $37.00 – $65.00 per hour

Expected hours: 20.0 – 38.0 per week

• Work Location: In person

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