Supported Housing Officer

at  One YMCA

We are seeking a compassionate and dedicated Supported Housing Officer to join our team and provide essential support to vulnerable young people (aged 18-25) at risk of homelessness or rough sleeping. As a Supported Housing Officer, you will play a key role in offering a safe, supportive environment where young people can build life skills, improve their personal wellbeing, and develop the tools necessary for independent living.
This service is set to go live in mid-March, and we are looking for an individual who is enthusiastic, empathetic, and experienced in working with vulnerable groups. This is a unique opportunity to make a positive, lasting impact in the lives of young people who are facing housing instability

Key Responsibilities:

• Provide high quality housing support to residents, including person centred support plans, risk assessments, advice, and guidance.
• Actively engage with residents to maximise the benefits of their stay at the YMCA.
• Work towards and achieve the agreed Key Performance Indicators and performance objectives and ensure a high level of service is provided
• To ensure each resident has a clear programme of support in place to help them achieve the independent living skills required for them to progress onto a more or even completely, independent living placement / accommodation as they get older
• To ensure the health and safety of the residents; in supporting them to maintain and further improve their mental health, and to promote their independent living abilities in accordance with their individual support plans, fully involving them in all aspects of the planning and service delivery.
• To develop and maintain operational links with key partners and stakeholders keeping them fully informed of the pathways and support needs of the residents.

Requirements:

• A relevant qualification in social care, housing management, or a related field is desirable (e.g., Level 3 NVQ in Health and Social Care, Housing Studies, or similar).
• Proven experience in working with vulnerable young people, ideally in a supported housing, social care, or similar setting.
• Direct experience of working with a range of multi-agency partners at delivery level
• Previous experience in providing housing advice or support to individuals at risk of homelessness or rough sleeping is highly desirable.

This is an exciting opportunity to join One YMCA at a time of significant growth as we work to expand our housing services and increase our impact across all accommodation sites.
If you’re looking to make a real difference in the lives of vulnerable young people and are passionate about supporting them to reach their potential, we’d love to hear from you
Benefits: Along with fulfilling work and strong support from your team, we offer a health cash plan, discounted local gym membership, 24/7 GP advice line (including video consultations), an employee assistance programme, pension, and life cover.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: 9am - 9pm / split shifts
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.
By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of children’s and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire, Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.

• Provide high quality housing support to residents, including person centred support plans, risk assessments, advice, and guidance.
• Actively engage with residents to maximise the benefits of their stay at the YMCA.
• Work towards and achieve the agreed Key Performance Indicators and performance objectives and ensure a high level of service is provided
• To ensure each resident has a clear programme of support in place to help them achieve the independent living skills required for them to progress onto a more or even completely, independent living placement / accommodation as they get older
• To ensure the health and safety of the residents; in supporting them to maintain and further improve their mental health, and to promote their independent living abilities in accordance with their individual support plans, fully involving them in all aspects of the planning and service delivery.
• To develop and maintain operational links with key partners and stakeholders keeping them fully informed of the pathways and support needs of the residents