Are you passionate about making a meaningful difference in people’s lives? Pink Ribbon Community Supports Australia is seeking a compassionate and experienced SIL Coordinator to join our team and oversee our Supported Independent Living operations.

ABOUT US

We’re a proud, community-driven organisation specialising in in-home care, transport and community engagement for people with disabilities across the Sunshine Coast. Our unique blend of social work, mentoring, and lifestyle management services ensures our participants receive the best possible care and support.

POSITION OVERVIEW

As SIL Coordinator, you will be responsible for the strategic coordination of all SIL operations, from property sourcing to participant matching and ongoing management. This senior role requires someone with proven SIL management experience who can ensure high-quality, person-centred care delivery across multiple properties while maintaining NDIS compliance standards.

Property & Service Development:

• Source and evaluate appropriate SIL accommodation properties to meet participant needs
• Conduct property assessments to ensure suitability for SIL services
• Coordinate property setup and ensure compliance with NDIS SIL requirements
• Develop and maintain relationships with property owners and real estate agents

Participant Coordination & Matching:

• Assess participant needs and preferences for SIL placements
• Match participants to appropriate SIL properties based on compatibility and support requirements
• Coordinate participant onboarding processes and transition planning
• Liaise with families, support coordinators, and allied health professionals
• Ensure participant goals and NDIS plan objectives are met

Operational Management:

• Oversee daily operations across all SIL properties
• Manage and support Team Leaders at each SIL property
• Ensure consistent delivery of person-centred supports aligned with NDIS standards
• Monitor service quality and implement continuous improvement initiatives
• Coordinate incident management and reporting across properties

Team Leadership & Development:

• Recruit, train, and supervise Team Leaders
• Provide ongoing coaching and professional development support
• Conduct performance reviews and manage staff development plans
• Ensure adequate staffing levels across all properties
• Foster a positive, inclusive workplace culture

Compliance & Documentation:

• Ensure all documentation meets NDIS Practice Standards and Quality Indicators
• Coordinate audits and quality assurance processes
• Maintain accurate records of participant progress and service delivery
• Prepare reports for management and regulatory bodies
• Stay current with NDIS regulations and industry best practices