• East Suffolk Council, Lowestoft, Suffolk NR33 0EQ or Melton, Woodbridge IP12 1RT
• £25,584 - £27,269 (Pro-rata) (Band 3)
• 18.5 hours per week
• Fixed term (31 March 2026)
  East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
  We currently have an opportunity to join East Suffolk Council’s Housing Needs Team as a Supported Lettings Admin Assistant.
  Your role:
  The successful candidate will undertake a wide range of administrative duties on behalf of the Supported Lettings Team to include providing a friendly and professional first point of contact for tenants, maintaining and updating data systems, paying of invoices, allocation and viewing of properties
  What you will need:
  The post holder will have experience of working in a customer focussed environment, and offering advice and guidance and has worked in a clerical, administrative and/or office based role. It is essential to have the ability to communicate effectively with customers, complainants, managers and staff and also display a confident, professional and friendly approach at all times.
  Why work for us?
  East Suffolk Council is a great place to work and there are lots of benefits our employees can access.
  To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (youtube).

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role

• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

• For more information, please see our benefits brochure (pdf).
  To find out more
  For an informal discussion regarding this post, please contact Zoey Alcock on zoey.alcock@eastsuffolk.gov.uk.
  Closing date: 31 March 2025

INTERVIEW DATE: 8 APRIL 2025

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (docx)
Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CV’s are not accepted.
For more information, check out the How to Apply section of our Career Site (suffolkjobsdirect.org).
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt

Please refer the Job description for details