Supporter Care Administration Volunteer
Department: Fundraising
Location: Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW
Time Requirement: Flexible to suit you.
1-4 days per week office based between hours of Monday and Friday, 9.00am to 5.00pm
DBS Check needed? No
Age Requirements: From 18 years old plus
Role Summary: The Role is to support the fundraising team with administrative support, such as producing thank you letters, helping with event administration.

WHAT WE NEED YOU TO DO:

• Manage incoming and outgoing telephone communications to ensure a high level of customer service.
• Assist with the maintenance of Constituent records.
• Taking post to Post Office, when appropriate.
  · Assist with preparation for events as required.
  · Keeping internal information confidential and respecting staff members.
  · Communicating when not able to attend a shift.

WHAT YOU NEED TO BRING TO THE ROLE

· Ability to work in a team
· Good attention to detail
· Good Microsoft Office skills