ABOUT US

Pancreatic cancer is a tough one but we’re taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

• Courageous
• Collaborative
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

HOW TO APPLY

• Please download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Alex at alex.foott@pancreaticcancer.org.uk.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. We’re looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held in person at our office, on Monday 4th August. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD.

• Delivering an exceptional supporter care service and you’ll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values.
• Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation.
• You will process gifts to maintain accurate records and financial reconciliation, your attention to detail will directly support our fundraising success