Supportive Housing Administrative Specialist

at  Central City Concern

SKILL AND ABILITIES

1. Ability to consider the impacts and outcomes for underserved communities during decision-making process.
2. Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
3. Ability to communicate clearly, concisely and courteously, both orally and in writing, with all levels of internal management and staff, clients, and outside stakeholders.
4. Proficient in Microsoft Word, Excel; Adobe Acrobat; and other office software.
5. Ability to work effectively independently and as a team.
6. Sound decision-making skills and professional judgement, including ability to handle sensitive and confidential information on a daily and ongoing basis.
7. Ability to maintain accurate records and necessary paperwork.
8. Ability to maintain highest standards of confidentiality with regard to patient/client information as well as operational and clinical information.
9. Ability to learn and apply training instructions.
10. Ability to work in busy environment where people may exhibit behaviors that could be hostile or abusive.

MINIMUM REQUIREMENTS

1. High school diploma or GED required.
2. Bachelor’s Degree and/or two years progressive experience performing administrative duties, preferably within a large nonprofit/community service organization; or a combination of education and experience that would demonstrate the ability to perform the essential duties and responsibilities preferred.
3. Must have excellent computer skills with high proficiency in Microsoft Office suite.
4. Experience with office phone system and machine (multi-line MiTel phone system, fax/copy/scanning/printing machine).
5. Must pass pre-employment drug screen, TB test, and background check.
6. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects; ability to climb stairs several times a day.
7. Must adhere to agency’s non-discrimination policies.
8. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles and sexual orientation.
   Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

EXPERIENCE

Required

PLEASE READ MINIMUM QUALIFICATIONS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

1. Provide administrative support for the Supportive Housing management team, including assisting with correspondence, organizational and filing systems, and communications with internal and external partners.
2. Attend SH meetings as assigned, taking minutes, and coordinating agendas and follow-ups with the SH Director.
3. Schedule and coordinate interviews for prospective SH employees; contact references and document correspondence.
4. Maintain SH Administrative Office by ensuring: the functioning and service maintenance of office equipment; that office supplies are stocked and available; the general common working areas are clean and organized; that maintenance request are made when necessary; that outside services (ex: document shred, coffee service) are signed for and documented.
5. Responsible for the operation of the front desk of the Supportive Housing Office to include greeting visitors, answering the phone, and ensuring the front door is adequately secure.
6. Order supplies for SH programs and staff; receive, check, and distribute orders.
7. Act as petty cash custodian, managing SH petty cash funds, approving, coding and accurately reimbursing for SH expenses.
8. Provide project and organizational task support for SH management team; carry out special projects as assigned.
9. Complete a variety of computer-based tasks related to documentation, including typing correspondence, memos and reports, completing applications and data entry; and creating charts, graphs, and reports.
10. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access; this includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Compliance departments, as well as to the program administrator.
11. Perform other duties as assigned.