Supportive Housing Worker at John Howard Society of Ottawa

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

51777.69

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trauma-Informed Care, Housing First Approach, Ontario Land-Lord Tenant Act, SPDAT Assessment, HIFIS, Gender-Responsive Framework, Trauma-Responsive Framework, People Skills, Crisis Prevention, Conflict Resolution, Boundary Setting, Intervention, Building Positive Relationships, Documentation, Reporting, Supporting Case Management Goals

Industry

Non-profit Organizations

Description

Job Posting SUPPORTIVE HOUSING WORKER Title: Supportive Housing Worker ***Full Time Position Location(s): Rita Thompson Residence - Ottawa Salary: $45,915.54- $51,777.69 per annum **based on work experience Hours: Monday to Friday 37.5 hours per week Employer: John Howard Society of Ottawa How To Apply: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/ [https://johnhoward.on.ca/ottawa/careers/] Closing Date: Friday, March 27th, 2026 About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development. About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches. About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know. About the role: The Supportive Housing Worker position will report to the Housing Coordinator or their designate who in turn will report to their Department Director. The Supportive Housing Worker, under the management of the Housing Coordinator, will undertake the objectives of Rita Thompson Enhanced Supportive Housing, building community, working with marginalized population. The Supportive Housing Worker position is a foundational role that ensures the daily and weekly routines of the enhanced housing program are maintained while supporting clients in meeting their basic needs (physical, emotional and mental health) working collaboratively with the case management team. Supportive Housing Worker are responsible for providing trauma – informed standards of care for the community. As the successful candidate, you have: * Two (2) to five (5) years of experience in the homelessness and supportive housing sector * Knowledge of the Housing First approach to homelessness, Ontario Land-Lord Tenant Act, SPDAT Assessment, and HIFIS * Ability to coordinate on-site activity related functions through a gender- and trauma-responsive framework * A strong commitment to supporting all residents, from various backgrounds and cultural ethnicities * Excellent people skills to facilitate relationships with clients, colleagues, supervisors, program partners and community members * A willingness to work in collaboration with a wide variety of community partners, agencies and emergency services You’ll also be prepared to demonstrate skills in: * Crisis Prevention, Conflict Resolution, Boundary Setting & Intervention * Building Positive Relationships in the Community * Documentation & Reporting * Supporting Case Management goals (incl. Advocacy) * Safety and House Maintenance Awareness * You’re a fit with our organizational culture, if you mirror our values in the way you work: You are committed to providing the highest quality of care for your clients, through responsive, innovative, and evidence informed approaches. * Driven by curiosity, you adapt to achieve the best results for clients/communities you serve. * Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all. * You work in a way that helps employees and clients live their strengths and reach their potential * Work with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections. You’re a fit with our organizational culture if you believe: * In building meaningful connections across our programs, partners, and neighbourhoods in order to foster inclusion and empowerment. * In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self. * That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports. * In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability. * In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation. We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted. Fraud Alert / Report a Fraudulent Job Posting If you believe a job posting on our site may be fraudulent or misleading, please report it immediately by: * Selecting the Report Job Posting link on this posting (hyperlinked to hr@jhsottawa.ca) * Contacting us directly at hr@jhsottawa.ca Reports may be submitted confidentially. All reports are reviewed by our designated team.

Responsibilities

The Supportive Housing Worker ensures the daily and weekly routines of the enhanced housing program are maintained while supporting clients in meeting their basic needs (physical, emotional, and mental health) in collaboration with the case management team. This role is responsible for providing trauma-informed standards of care for the community while undertaking the objectives of enhanced supportive housing and working with marginalized populations.