QUALIFICATIONS

• Must be at least 18 years of age
• Must have a high school diploma or GED, unless still active in high school setting
• Must be willing to complete the Wisconsin CBRF certification classes. Fire Safety, Standard Precautions, First-aid and choking, and Medication Administration. As well as participate in ongoing agency trainings as assigned.
• Must have a valid driver’s license, insured vehicle, and good driving record as determined by company insurance carrier
• Must be able to pass a criminal and caregiver background check
• CNA Preferred

JOB PURPOSE

A Home Care and Support Services Worker supports individuals with mental health challenges in their home and the community. Home Care and Support Services include, but are not limited to: Medication monitoring, transportation and appointment support, food management, light housekeeping, daily living support, personal cares, and emotional and social support.
A Supportive Home Care and Support Services worker empowers clients to obtain a maximum level of independence, functioning, and mental health which makes it possible for them to live safely at home and in the community. The goal is to strive for independence in activities of daily living while building or bridging interdependence in community social relationships.

JOB RESPONSIBILITIES

• Become knowledgeable of the client’s treatment plan and perform tasks identified in the plan with the client.
• Documents services provided to the client in a timely and accurate manner consistent with established policy and procedure.
• Monitors the client’s mental and physical health and reports to the identified treatment team members and/or the Director of Home Care and Support Services and changes when observed.
• Assists clients in implementing daily routines through the use of calendars, tracking tools, schedules, alarms, etc.
• Provide education in the use of public transportation and/or provide transportation as authorized.
• Mobility assistance if needed to include lifts and transfers.
• Knowledgeable about the range of effective communication strategies and skills necessary to establish a collaborative relationship with the client as well as to assist the client in establishing collaborative relationships with others in their environment.
• Provide emotional and social support to clients in a variety of settings, including but not limited to; family gatherings, hobbies, social events and other outings.
• Provide medication management services by assuring that medications are taken appropriately via the use of blister packs or a medi-set pill organizer; Documents timely and accurately consistent with established policy and procedure.
• Provide verbal prompts and assistance if need to support maintaining proper hygiene habits. To include bathing, grooming, and dressing.
• Provide meal prep, meal planning, grocery shopping/pick up and feeding if necessary.
• Assists the client in understanding how to maintain a safe and sanitary home. For clients who are not able to complete tasks independently, light housekeeping may be required. For those clients who are able to gain independence, educate and demonstrate housekeeping activities encouraging the client to build and maintain independent skills.
• Recognizes and responds appropriately to crisis and emergency situations.
• Participates in caseload review with supervisor.
• Attends and actively participates in team meetings, agency meetings, and trainings/in-services.Performs other duties or tasks that are identified and assigned.