JOB SUMMARY

The Supervisor of Clinical Services coordinates all activities of assigned employees in the clinical help for a practice. Works with manager to ensure practice is managed according to established standards. Provides overall day to day leadership and supervision of clinical employees and programs. Responsibilities include a wide variety of supervisory and coordination tasks including many aspects of site clinical services.

QUALIFICATIONS

• EDUCATION - Associate’s or 2 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience

• Supervises daily activities of clinical staff to ensure efficient operations, including ordering supplies for clinical area and handles duties of Medical Staff as needed.
• Organizes work in an efficient and cost-effective manner, ensuring continuity of service.
• Work includes preparation and help with patient examinations, preparation of treatment rooms, collection of medical data, input of information for medical records, routine patient testing, and/or adminstration of routine medications, injections, and vaccinations.
• Ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards as they relate to both internal and external customers.
• Oversees compliance, training and maintaining applicable license and certifications.
• Serves as clinical onsite contact for Physicians, Administration and Staff.
• Builds teamwork and maintains effective communication with direct reports, peers, other various departments and administration.
• Partners with leadership and necessary departments to investigate, resolve, and document resolution of patient complaints concerning services provided by practice.
• Implements plans with clinic leadership as they apply to the clinic staff supervised.
• Works with next level leadership to implement changes consistent with clinic operational plans.
• Routinely provides reports on operational metrics and explains variances against plan.
• Oversees activities including interviewing, making hiring recommendations, orienting, evaluating, coaching, team building activities, and if necessary, assisting with disciplinary actions.
• Maintains safety of patients, family members, staff and self during all activities.