Surgery Coordinator - Outpatient Orthopedics Surgery Clinic at Texas Children's Careers
The Woodlands, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Surgery Scheduling, Customer Care, Document Management, Insurance Coordination, Appointment Scheduling, Communication Skills, Patient Assistance, Financial Counseling

Industry

Hospitals and Health Care

Description
We are searching for a Surgery Coordinator with our Outpatient Orthopedics Surgery Clinic at our Woodlands location - someone who works well with others in a fast-paced setting. In this position, you will perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of providers schedules in order to effectively manage patient care, while providing excellent customer care in the clinical setting. Think you’ve got what it takes? Qualifications High school diploma or GED 3 years healthcare experience (medical assistant, front desk specialist, administrative assistant) required Prior work in a specialty clinic environment preferred Responsibilities Schedules ancillary appointments, diagnostic tests and follow up appointments per provider orders/requisitions Schedules follow up appointments for post-operative patients Establishes and maintains an efficient system for filing and retrieval of documents on a weekly basis and in a timely manner Ensures that all necessary patient forms are provided and filled out for their surgery Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department Advises the patient/parent of insurance responsibilities, such as the need to obtain primary care physician referrals if insurance requires them. Refers in-depth financial questions to the appropriate staff Creates, changes and coordinates provider master surgery schedules/templates for new and existing providers Responds to customer questions with prompt information and /or service related to appointment status, wait time, or unanticipated problems while being culturally sensitive Coordinates communications including phone calls, pages, faxes, etc. in a friendly, professional, and timely manner. Assists the patient, when requested, in the completion of forms or other requested documents.
Responsibilities
The Surgery Coordinator is responsible for scheduling surgeries and follow-up appointments, as well as managing provider schedules to ensure effective patient care. They also handle patient inquiries and assist with necessary documentation.
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