Surgery Scheduler at HOPCo Healthcare Outcomes Performance Company

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Office Scheduling, Administration, Orthopedic Clinic Experience, Organizational Skills, Customer Service, Data Entry, Medical Terminology, Insurance Plans, EMR Navigation, Scribing, Pre-certification, Authorization, Financial Counseling, System Updates

Industry

Hospitals and Health Care

Description

Benefits: * Monthly Performance Bonus!! * Competitive Health & Welfare Benefits * Monthly $43 stipend to use toward ancillary benefits * HSA with qualifying HDHP plans with company match * 401k plan after 6 months of service with company match (Part-time employees included) * Employee Assistance Program that is available 24/7 to provide support * Employee Appreciation Days * Employee Wellness Events Minimum Qualifications: * 2 years of medical office scheduling or 1-2 years of administration experience combined with orthopedic clinic experience * Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry. * Knowledge of medical terminology and insurance plans. Essential Functions * Tracks and obtains medical clearances for scheduled surgeries. * Navigates EMR to scribe voicemails and return appropriate calls as needed. * Call patients to schedule surgery within 48 hours of the order being signed and schedule all pre-op and post-op appointments for the patient. * Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process. * During the financial counseling session, collects patients’ responsibility via telephone or instructs patients to bring required payment to their Pre-op appointment. * Communicates clinical instructions needed for appointments/procedures. * Updates the system for any changes or additions to the schedule. * Accurately updates patient information in the practice management system and EMR. * Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders. * Other duties as assigned.

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Responsibilities

The Surgery Scheduler is responsible for tracking and obtaining medical clearances, scheduling surgeries within 48 hours of the order, and coordinating all necessary pre-op and post-op appointments for patients. This role also involves communicating financial responsibilities and clinical instructions to patients.