Surgery Scheduler at Solaris Health Holdings LLC

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

24.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surgery scheduling, Insurance authorization, Medical terminology, EMR systems, Patient communication, Data entry, Organizational skills, Multitasking, Customer service, HIPAA compliance, Pre-operative coordination, Medical records management, Microsoft Office, Attention to detail, Problem solving, Interpersonal skills

Industry

Hospitals and Health Care

Description

Description Surgery Scheduler Colorado Springs Urology 1644 Medical Center Point, Suite 200 Colorado Springs, CO 80907 Job Type: Full-Time Hours: 40–50 hours per week Pay: $22–$24/hour Benefits: Full-time benefits available Colorado Springs Urology is seeking a detail-oriented and patient-focused Surgery Scheduler to join our team. This role is responsible for coordinating surgical procedures, managing insurance authorizations, and ensuring patients are fully prepared for upcoming procedures. Key Responsibilities Schedule surgeries and procedures across office, hospital, and surgery center settings Obtain insurance authorizations and verify benefits Coordinate pre-operative testing, labs, and patient instructions Communicate scheduling changes and updates promptly Maintain accurate records and surgical logs Collaborate with clinical teams and surgical facilities Deliver excellent customer service to patients and providers Qualifications High School Diploma required Minimum 1 year of surgery scheduling or medical office experience Knowledge of EMR systems, insurance processes, and medical terminology Strong organizational, communication, and multitasking skills If you are organized, patient-focused, and thrive in a fast-paced environment, we encourage you to apply! GENERAL SUMMARY The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office. The Surgery Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient. Understands insurances and manages pre-certifications required for obtaining benefits. The Surgery Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Scheduler will multitask and handle obstacles with outstanding customer service skills. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code. Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system. Maintains a surgical log for statistical analysis. Provides pre-surgical packets to patients confirming date and pre-operative instructions. Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery. Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient’s electronic medical record. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary. Verifies and re-verifies scheduling for accuracy before schedules are published. Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services. Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone. Maintains patient confidentiality. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Knowledge in healthcare systems operations such as EMR. Knowledge of database management. Knowledge of medical terminology, healthcare coding systems, and clinics functions. Knowledge of governmental regulations and compliance requirements. Knowledge of Medicare, Medicaid, managed care, and other third-party payer’s guidelines. Delivers exceptional patient service throughout all interactions. Excellent verbal and written communication skills Excellent organizational skills and attention to detail. Customer-oriented with ability to remain calm in difficult situations. Display exceptional customer service skills. Delivers exceptional patient service throughout all interactions. Skill in using computer programs and applications including Microsoft Office. Ability to build relationships with patients and display empathy and compassion to patients. Ability to work independently and manage deadlines. Ability to work with other team members and patients in a courteous and cooperative manner. Complies with HIPAA regulations for patient confidentiality. Complies with all health and safety policies of the organization. Customer-oriented with ability to remain calm in difficult situations. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS Minimum of one year scheduling experience in a surgery center and/or medical office setting. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2%

Responsibilities

The Surgery Scheduler coordinates surgical procedures across office, hospital, and surgery center settings while managing insurance authorizations and pre-operative requirements. They also maintain accurate surgical logs and ensure effective communication between clinical teams, patients, and surgical facilities.