Surgical Clerical Suppt Scheduling Specialist - Bariatrics - Full-Time at Sodexo at Erlanger Health System

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Medical Terminology, Surgery Scheduling, Clerical Experience, Hospital Experience, Microsoft Word, Microsoft Excel, Data Entry, CPT Codes, ICD10 Codes, Insurance Verification, Prior Authorizations, Patient Coordination, Quality Improvement, Team Collaboration, Patient Management

Industry

Hospitals and Health Care

Description

Job Summary: The Surgery Clerical Support/Scheduling Specialist must be able to exercise superior communication skills and filter a vast amount of information accurately with the ability to interface effectively with patients, physicians, insurance carriers and other levels within the organization. Has a working knowledge of CPT and ICD10 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia. Daily coordination of calls inbound and outbound calls for the department. Handles multiple staff requests, by directing the request to the most appropriate person in a timely manner to respond. Distributes final schedules to all appropriate areas on a daily basis. Has experience and working knowledge with insurance companies in verifying benefits and obtaining prior authorizations and pre-determinations for surgery. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation. Education: Required: High School education and experience in medical terminology Preferred: Prior experience in surgery scheduling Experience: Required: Clerical experience and/or hospital experience desirable. Familiar with Microsoft Word and Excel, with proficient data entry skills. Position Requirement(s): License/Certification/Registration Required: Preferred: N/A Department Position Summary: The Surgery Clerical Support/Scheduling Specialist must be able to exercise superior communication skills and filter a vast amount of information accurately with the ability to interface effectively with patients, physicians, and all other levels within the organization. Has a working knowledge of CPT, DRG and ICD9 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia. Daily coordination of calls inbound and outbound calls for the department. Handles multiple staff requests, by directing the request to the most appropriate person in a timely manner to respond. Completes patient transportation information for transporters to receive and pick up patients in a timely manner. Supports nursing staff lab requests using paging system for transporter pick up and delivery

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Responsibilities

The Surgery Clerical Support/Scheduling Specialist coordinates surgical procedures and manages communication between patients, physicians, and insurance carriers. This role involves handling inbound and outbound calls, directing staff requests, and distributing final schedules daily.