Surveillance Agent - $2500 Sign-On Bonus at Argosy Casino Hotel & Spa Riverside

Riverside, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

17.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surveillance, Observation, Asset Protection, Video Footage Review, Reporting, Customer Service, Regulatory Compliance, Equipment Monitoring, Policy Adherence, Safety Procedures

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. SUMMARY Observe all casino operations via surveillance camera to ensure the protection of company assets. Observe and evaluate all procedures and regulatory requirements. Report and maintain video footage of any infractions. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide friendly, fast, and helpful customer service through the consistent practice and delivery of customer service to all guests and team members. Protect company assets by observing the activities of employees and customers via surveillance cameras. Review video surveillance footage on cases of patron/internal control disputes. Complete daily activity reports and note any pertinent facts. Monitor recording equipment and check equipment operation. Report all observed gaming violations, procedures and criminal actions to appropriate authority in order to adhere to company reporting requirements. Meet department uniform, appearance and grooming requirements. Meet attendance guidelines of the job and adhere to regulatory, department and company policies. Keep work areas clean and free of safety hazards, debris and litter. Perform all job duties in a safe and responsible manner. Comply with any reasonable request made by the Surveillance Shift Manager or Manager. BRING US YOUR BEST. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or G.E.D. Preferably six months related experience and/or training. LANGUAGE SKILLS Ability to read and interpret documents such as internal controls,SOP’s, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts using basic math, including fractions and percentages. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounter. While performing the essential functions of this job, the employee may be exposed to wet and/or humid conditions and extreme cold. The employee may be occasionally exposed to extreme heat and vibration. The noise level in the work environment is usually quiet and dark. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke. The Argosy Casino reserves the right to make changes to this job description whenever necessary. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $17 per hour

Responsibilities

The primary duty involves observing all casino operations via surveillance cameras to ensure the protection of company assets and adherence to procedures and regulatory requirements. This includes reviewing footage for disputes, completing daily activity reports, and reporting any observed violations to the appropriate authority.