Surveillance Observer at Miray Holdings

Chugiak, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

25.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surveillance, Monitoring, Video Review, Discretion, Attention to Detail, Reporting, Gaming Rules, Communication, Computer Skills, IT Systems, Digital Surveillance Equipment, Confidentiality, Customer Interaction, Stress Management, Independent Work, Policy Knowledge

Industry

Description

Job Details Job Location: 20813 Birchwood Spur Road - Chugiak, AK 99567 Salary Range: $25.00 - $25.00 Hourly Position Summary The Surveillance Observer acts as the oversight agent for management and customers of this casino. Is responsible for monitoring the casino floor, cage, all drop/count process as well as all the cameras located outside and the back of the house. Provide daily written activity reports, to include any violations, and suspicious activities to the manager. Qualifications Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Protect the company’s best interest. Monitor the current activity in and around the casino. Review video of recent activity to research matters at hand. Use discretion when dealing with sensitive and confidential issues. Work independently and unsupervised and pay attention to the smallest of details. Accurately make and log reports for the department manager. Relay performance, complaints, or violations of any rules/procedures with the Manager. Thorough knowledge of applicable Company and departmental policies and procedures. Other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) High School Diploma and/or GED required. Previous experience with digital surveillance equipment is preferred. Experience with IT systems, hardware including switches, wiring and desktop PCs and software including server infrastructure and active directory preferred Additional Requirements Must be at least 21 years of age. Must have a basic understanding of gaming rules and regulations. The ability to read and recognize questionable behavior by both customers and employees. The ability to maintain composure in a potentially stressful environment. The ability to successfully interact with all levels of team members and management. Must possess strong computer skills. Excellent verbal and written communication skills. Flexibility to work varied shifts, including weekends and holidays, with variable overtime Required Work Cards Registration with Gaming Commission Machinery, Work Equipment, Programs, Software, Hardware Used Personal Computer including Microsoft Office and IGT Falcon software Document scanner and printer Various hardware/software used in the slot machine environment Benefits PTO 401(k) Health Dental Vision The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Responsibilities

The Surveillance Observer monitors the casino floor and all related activities, ensuring compliance with rules and regulations. They are responsible for documenting any violations or suspicious activities and reporting them to management.