Surveillance Officer Leadworker

at  New Mexico Courts

COMPETENCIES/QUALIFICATIONS

The successful applicant should demonstrate knowledge of team building, training concepts, the
probation process, New Mexico law, civil and criminal procedure; legal terminology; substance abuse and drug testing methods, protocol and equipment; police reporting and procedures as they relate to the judiciary probation process. Recognizing vital case facts that require documentation in the case file or may need further action. Demonstrated ability to recognize and appropriately respond to safety and security issues using conflict resolution or verbal de-escalation techniques, work effectively with hostile individuals or individuals under the influence of drugs or alcohol; provide equal and impartial services regardless of a protected status.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver’s license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

• This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

QUALIFICATIONS

• Education: High school diploma or GED.
• Education Substitution: None.
• Experience: Four (4) years of experience as a surveillance officer, in social services, probation, as a corrections officer, or work in a related field.
• Experience Substitution: Additional post-secondary education in a related field may substitute for up to two (2) years of experience. Thirty (30) semester hours equals one (1) year of experience.
  TO APPLY: Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.
  Human Resources Division
  401 Lomas NW
  Albuquerque, New Mexico 87102
  Telephone: (505) 841-9819 | Fax No: (505) 222-4823
  Email: metrjobs-grp@nmcourts.gov
  Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation.

EXAMPLES OF JOB DUTIES

• The Surveillance Officer Leadworker is responsible for providing direction and assistance to surveillance staff as assigned.
• Tracks and monitors participants compliance in court-ordered programs.
• Leads, mentors, oversees, and trains staff in judicial procedures, day-to-day court/office functions, and case and document processing.
• May participate in interview panels and provide appropriate recruitment support.
• Performs scheduled and non-scheduled site visits to participant’s home, school, work or other locations to monitor program compliance.
• Tracks and administers breath or urine drug tests as necessary.
• Documents all interactions with program participants in case management systems.
• Supervises participants in work details, physical training, or special projects as part of community service program requirements and tracks and records community service participation.
• Documents all interactions with program participants in the case management system.
• Maintains accurate case files and records.
• Prepares precisely written reports detailing participant program compliance.
• Attends court proceedings as appropriate.
• Maintains drug testing equipment and supplies.
• Assists in the training of employees.
• May participate in community education and outreach related to court programs.
• May be assigned supervisory duties under the mentorship of a supervisor or manager.
• Other duties as assigned.

The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver’s license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

• This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performe