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Surveillance Operator at Tioga Downs

Town of Vernon, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

16.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surveillance, Incident Reporting, Security Monitoring, Guest Service, Hazard Identification, Documentation, Professional Communication, Asset Protection

Industry

Gambling Facilities and Casinos

Description

JOB DESCRIPTION SUMMARY: Responsible for properly executing surveillance duties on assigned shift to adequately protect the life and property of customers, associates, and the company’s property. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Provide excellent guest service to both internal and external guests. • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Generates necessary written reports regarding security-related incidents involving guests, Associates and/or the facility. • Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings. • Observes, documents, videotapes, and reports any unusual or suspicious activities on property. • Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution. • Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed. • Held accountable for the accuracy and thoroughness of departmental records and reports. • Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind. • Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to monitor customers and fellow Associates of same, whenever possible. • Interacts with customers and Associates in a positive, professional manner. • Facilitates the flow of information by attending regularly scheduled departmental meetings. • May be designated as officer-in-charge to function as a supervisor for a shift. • All other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED required. 11pm-7:30am 5 days per week (weekends included).

Responsibilities

The operator is responsible for monitoring property surveillance to protect lives and assets while documenting suspicious activities. They must generate detailed security reports and identify potential safety hazards on the premises.