• At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.
• We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.
• We are in search of a Survey and Maintenance Technician to join our innovative team as our new #bloqstar. In this role, you’ll play a crucial role in scaling our maintenance operations across Germany.

WHAT ARE THE REQUIREMENTS TO JOIN US IN THIS POSITION

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• Minimum 5 of experience of working in a similar role, ideally with experience in maintaining products with network effects. Previous experience as a technician is a must;
• Technical diploma or equivalent technical vocational training;
• Excellent problem-solving skills and ability to troubleshoot complex technical issues;
• Good analytics skills required to be able to perform data analytics and reporting tasks;
• Proficiency in German, with good communication skills;
• Knowledge of English >A2;
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment;
• Experience in coordinating with contractors and managing maintenance projects;
• Strong organizational skills and attention to detail;
• Ability to work independently and as part of a team, with a proactive and flexible approach.

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• Execute routine maintenance and repairs on smart locker systems to ensure optimal performance;
• Troubleshoot and resolve technical issues, providing on-site and remote support;
• Maintain detailed records of maintenance activities, repairs, and parts inventory;
• Conduct inspections and testing of equipment to identify and address potential issues before they escalate;
• Develop and implement preventive maintenance schedules to reduce downtime and extend equipment lifespan;
• Provide technical training and support to team members and clients to ensure proper use and maintenance of the lockers;
• Assist in the development and documentation of maintenance procedures and best practices;
• Execute technical sites visit (Survey) prior installation to technically evaluate the eligibility of the location and asses adaptation required;
• Check and control the quality of installation;
• Provide technical training and support to team members and clients to ensure proper use and maintenance of the lockers.