Sustainability Performance and Insights Manager at CHANEL

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excel, Power BI, Financial Planning and Analysis, ESG Reporting, Net Zero Modeling, Data Analysis, Scenario Analysis, Sustainability Frameworks, Decarbonization Strategies, Performance Management, Stakeholder Management, Strategic Planning, Data Visualization, Process Improvement, Internal Control, Analytical Thinking

Industry

Retail Luxury Goods and Jewelry

Description

This role is part of the Global Finance function where the Global Sustainability Performance & Reporting teams sits. It reflects the strong ambition to go beyond reporting and gradually embed non-financial performance into the company’s finance cycle. The Sustainability Performance and Insights Manager reports to the Senior Manager, Sustainable Finance and Analytical Insights. This position plays a pivotal role in delivering an innovative and robust performance framework: capturing sustainability data into KPI regularly, aggregating net-zero trajectories, supporting the global data and IT standard. Positioned at the intersection of Sustainability, FP&A, Finance Data office, this role ensures that our ESG performance is not only measured with rigour but actively support decision integration. IMPACT YOU CAN CREATE AT CHANEL 1. Strengthen our rhythm of ESG performance reporting and insight generation You will enable the House to access regular, consistent and actionable performance insights, aligned with CHANEL’s financial and operational cycles. You will structure refresh frequencies, ensure timely availability of data, and translate evolving signals into clear, elegant and meaningful narratives. You will contribute to the evolution of the ESG Performance Dashboard, ensuring the right indicators, trends and analyses are visible for business leaders to act upon. 2. Shape Net Zero trajectories and modelling frameworks for the House You will co‑define, with Corporate, Regions and Divisions, a shared way of working on trajectories: harmonised methodologies, common tools, modelling rules and aligned assumptions. You will maintain and enhance forward‑looking Net Zero models — integrating bottom‑up actions, top‑down expectations, sensitivities and abatement curves — and support entities in identifying their highest‑value levers for transformation. 3. Embed continuous improvement through controls, enhanced analytics and new capabilities You will reinforce the discipline around ESG performance through structured internal control, transparent documentation and consistent application of methodologies. In collaboration with the Tool Owner, you will help integrate AI‑enabled analytics, anomaly detection and advanced insight capabilities. You will gather business requirements across Finance, Operations, Divisions and Regions, and help translate them into improved processes, tools and decision-support frameworks. You will work closely with Finance as new Sustainable Finance requirements emerge, ensuring they are supported by robust data, coherent trajectories and relevant analytical frameworks. You will help bring together performance (ESG), impact (risk and opportunity) and finance (valuation and steering) into a coherent and actionable view for the House. WHAT YOU WILL BRING / HAVE Technical & Analytical Expertise Strong analytical capabilities and advanced proficiency in Excel and Power BI. Experience with forecasting, scenario analysis, and performance management (ideally with FP&A exposure). Experience with managing evolution of a reporting tool Ability to translate complex data into concise, compelling insights for executive audiences. Sustainability Knowledge Familiarity with sustainability frameworks and regulatory requirements Understanding of Net Zero pathways, levers, and decarbonisation strategies. Business & Communication Skills Proven ability to collaborate across a global matrixed organisation. Strong communication and storytelling skills — able to turn numbers into meaning. High attention to detail, with the ability to apply robust judgement to ambiguous or evolving datasets. Experience Several years in sustainability performance / FP&A / finance at large. Preferably with a background from strategy, consulting, or related analytical roles. Experience in a retail industry and/or other complex international environments is appreciated. YOU ARE ENERGISED BY The journey of transforming data into actionable insights: from the operational build up of a KPI to it being embedded into our processes. Working at the crossroads of sustainability, finance, with a strong emphasis on impact driven actions and business prone solutions. Solving complex analytical problems and designing scenario-based solutions. Engaging diverse stakeholders across Markets, Divisions, to maintain coherence of the House’s narrative and support prioritization. Building and continuously improving tools, processes, and models that elevate organisational performance. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Responsibilities

The manager will lead the integration of sustainability data into financial cycles and develop robust ESG performance frameworks. They are responsible for shaping Net Zero trajectories and providing actionable insights to business leaders through advanced analytics.